customer service / loyalty programs / Panera / restaurant business / retail

Panera Outdoes Itself in Customer Service

OK, yes I AM reading all about the Greek Bailout (hoorah for the gutsy, proud “NO” referendum response), but in the meantime, I recently took care of this mundane “to-do” item which was one of those “some day I’ll get around to it” fixes.  As a fairly frequent Panera coffee customer, I somehow had created 2 loyalty accounts, so every time I checked … Continue reading