African Development / Child Marriage / Development of girls / Education of Girls / Malala Yousafzai / Malawi / Memory Banda / Pakistan / Status of Girls / Teen Pregnancy / third world development

Memory and Malala–Girls Rising for Change

Memory Banda (Malawi) and Malala Yousafzai (Pakistan)–(both 18)—All Praise to These Girls as Agents of Change! Memory Banda recently gave a Ted Talk to tell the story of how she’s changing opportunities for girls. She describes how in her community, her sister was married at age 11 and became pregnant, while she herself resisted marriage and sought to define her own future; she calls herself … Continue reading

African economics / Angola / child mortality / Economic Development / nicholas kristof / third world development

Nicholas Kristof: A Rare Conscience

On a recent PBS Newshour, Nicholas Kristof did what he does best.  Bearing the conscience of a better world, he related findings of his always-thorough investigative research and evidence witnessed first-hand on a rare trip to Angola.  Indeed, the Angolan government had denied him a visa for many years–no doubt with good reason.  He minced no words … Continue reading

customer service / loyalty programs / Panera / restaurant business / retail

Panera Outdoes Itself in Customer Service

OK, yes I AM reading all about the Greek Bailout (hoorah for the gutsy, proud “NO” referendum response), but in the meantime, I recently took care of this mundane “to-do” item which was one of those “some day I’ll get around to it” fixes.  As a fairly frequent Panera coffee customer, I somehow had created 2 loyalty accounts, so every time I checked … Continue reading